Support
Frequently Asked Questions
Answers to the questions we hear most often about how Scalpr works, what it can and cannot do, and how to get started.
What exactly does Scalpr provide?
Scalpr provides systematic, data-driven analysis to support investment decision-making. Our models process market data and surface structured outputs intended to inform your own judgement — we do not manage funds or place trades on your behalf.
Is Scalpr suitable for beginners?
The platform is designed to be usable by people with varying levels of experience. That said, the outputs are analytical tools, not instructions, so a basic understanding of investing concepts and risk will help you make the most of them.
How is this different from a typical trading signal service?
Rather than issuing one-off buy or sell alerts, Scalpr focuses on structured, repeatable analysis across a defined process. The emphasis is on transparency in method rather than promises of guaranteed outcomes.
Does Scalpr guarantee returns?
No. No analytical tool or platform can guarantee investment returns. All outputs are probabilistic in nature, and capital is always at risk. Past patterns identified by any model do not assure future performance.
What kind of data does the analysis rely on?
Our models are built to process market-related data relevant to the assets under review. Specific data sources and methodology details are outlined within the platform itself as you use it.
Do I need any special software or hardware?
Scalpr is designed to run through a standard web browser. No specialised installation or hardware is required to access the analysis tools.
How do I get started?
You can begin by using the "Begin analysis" option available throughout the site. From there you'll be guided through the initial steps required to set up access.
Can I use Scalpr alongside my existing broker or platform?
Yes. Scalpr is built as an independent analysis layer, so it is intended to complement whatever brokerage or trading platform you already use rather than replace it.
How is risk communicated within the platform?
We aim to present analysis alongside clear context about uncertainty and limitations, rather than isolated figures. Understanding the risk behind any output is treated as part of using the tool correctly.
Is my data kept private?
Handling of personal and usage data is described in our Privacy Policy. We recommend reviewing that document for full details on what is collected and how it is used.
Who is Scalpr intended for?
Scalpr is built for individuals who want a more structured, analytical approach to evaluating investment decisions, rather than relying purely on speculation or instinct.
What should I do if I have a question not covered here?
If your question isn't answered above, please reach out through the contact channels listed on our site, and we'll do our best to point you in the right direction.